CERTIFICATION LIES AT THE HEART OF QUALITY

Right from the start Mokador has always followed the path of quality and excellence in its coffee production. This is why we decided to obtain the voluntary certification of “Quality Management System” ISO 9001 and “Environmental Management system” ISO 14001 issued by the prestigious body Bureau Veritas. These certifications confirm Mokador’s commitment to constantly improving the efficiency of its products and services, but also its sensitivity to environmental responsibility.

Certification ISO 9001

Successful companies are driven to promote quality in every aspect of their activity: from modus operandi to guaranteed levels of Customer service, right down to the products supplied.
ISO 9001 is an international standard of Quality Management, applicable by all Organizations operating in all sectors.
It is based on 8 principles of Quality Management (all indispensable for the running of a great company):

Leadership
Focalizing on the customer
Involvement of personnel
Approach by processes
Systematic approach to management
Ongoing improvement
Decisions based on facts
Relationships of mutual benefit with suppliers


Mokador therefore confirms its commitment in this direction, checking and controlling the quality process throughout the line of production, from the purchase of green coffee to roasting and marketing.

Some of the main pluses are:

Demonstrating the company’s commitment to quality and customer satisfaction
Ensuring that the company’s products and services effectively take account of customer’s needs and the binding regulatory requisites
Measuring the company’s progress towards ongoing improvement of its market yield, using a reference standard as a comparison
Improving company results in terms of organization


Certification ISO 14001

Concern with environmental protection improves a company’s image and, at the same time, proper management of environmental problems gives an organizational type impulse.
Standard ISO 14001 is part of a series of international standards concerning the Environmental Management System applicable to all types of Organization.
It is based on the principles of a management system that envisages the phases of planning, execution, control and improving actions. Application of the standard defines the most important requisites for identifying, controlling and monitoring the environmental aspects of any Organization with an environmental policy.
Mokador is therefore committed to respecting all the requisites demanded by environmental regulations regarding waste management and to increasing energy saving, reducing production refuse and thus lowering environmental impact.

Some of the immediate advantages of adopting an ISO 14001 Environmental Management System are:

greater trust on the part of Customers, investors, public and community, thanks to the guarantee of reliability of the commitment demonstrated
better control of costs and savings in raw materials and energy
reduction of financial guarantees where envisaged by the regulations in force
reduction of insurance premiums regarding the possibility of environmental incidents


Gran Miscela and pods also certificated by Bureau Veritas

Mokador has made quality the lynchpin of company philosophy. This is why it wanted to obtain voluntary product certification issued by the international body Bureau Veritas for both its unique GMM blend for cafés and for all its coffee blends in pods.
In this way Mokador offers its customers the possibility of distinguishing themselves on the market by highlighting their professionalism and gaining consumer loyalty by proposing a quality product that is guaranteed and controlled in an ongoing manner.

Gran Miscela Mokador, Bureau Veritas Certification 46/001, certification for:

Defined sensorial profile. Mokador aroma and taste are constantly controlled and guaranteed
Separate roasting. The individual coffee varieties are roasted separately to best highlight their organoleptic characteristics
Air cooling. In this way the aromas in the bean are fixed as soon as it is roasted, through a ventilation system of forced natural air
Controlled maturing. The coffee thus roasted and cooled is left to rest for a period of 10-15 days in special silos and packed only on achieving the right degree of maturation


Coffee pods, Bureau Veritas Certification 46/002
Certification of the blend of coffee in pods was obtained for the following points:

Air cooling. Through this process the aromas in the bean are fixed as soon as it is roasted, through a ventilation system of forced natural air
Control of residual oxygen in the pod on packing and 2 weeks after packing. This is the control system to ensure the best preservation of the aromas and perfumes of the freshly ground coffee over time, guaranteeing freshness and a constant result in the cup
Controlled degree of pressing on packing, because the right dose and pressure ensure a coffee that is constant, one pod after the other


Kosher certification

The company has obtained Kosher Certification for the coffee produced on the Mokador premises.

INEI certification

The company has obtained INEI Certification for the coffee produced on the Mokador premises.